We are sorry about that, and we will do everything we can to help you.
We cannot provide any information about users according to our Privacy Policy, unless asked by Law Enforcement Authorities.
In harassment issues, we follow a procedure. We notify the user that we have received a complaint for content that violates our Limitations of Use (harassing content) as described in our terms and conditions and we reserve the right, without any liability to TextMe users, to terminate all or part of the services provided to any user.
If you want to report harassment issue, please send the harassing number (or username) and the most recent date on which you were contacted by that number in an email to abuse@go-text.me and we will follow our procedure.
We do recommend you start by blocking the number so they do not bother you in the meantime. Feel free to reference the article: How do I block or unblock a number?